Staff

Inviting Team Members

Send an email invitation so a colleague can join your shop, choose their role, and track or cancel invitations that have not been accepted.

Managing Your Team

Edit a team member profile, add the bio and photo customers see, reset a password, and deactivate someone who has left.

Roles and Permissions

What Owner, Administrator and Staff can each see and do in WellDesk — and why the Staff role is narrower than most people expect.

Schedules and Working Hours

Set the hours you work — or the hours each of your team works — and block a single date for a holiday, so customers only ever see who is actually free.