Settings

Shop Information

Your shop name, contact details, address and booking web address — the details customers see and the ones only the Owner can change.

Regional Settings

Set the timezone, currency, default language, date and time formats, week start and tax rate that everything else in WellDesk follows.

Booking Settings

Set the rules for online bookings — auto-confirm, buffer time, how far ahead customers can book, what details you require, and how to pause bookings.

Payment Settings

Choose which payment methods you accept, switch staff commissions on, and set your default tax rate — all on the Payments tab of Shop Settings.

Notification Settings

Choose which emails WellDesk sends automatically — booking confirmations, appointment reminders to customers, and booking alerts to your team.

Business Hours and Timezone

Set the hours your shop is open, split a day into two intervals for a midday close, and choose the timezone WellDesk uses for every booking time it shows.

Google Calendar Sync

Connect your shop to Google Calendar so every booking appears there automatically, and let your team add the shared calendar to their own phones.