The Payments tab covers how you take money in person, whether staff earn commission, and your tax rate. It is not about collecting card payments online — see the note at the end.
Opening the settings
- In the sidebar, go to Settings → Shop.
- Open the Payments tab.
- Change what you need and click Save Changes.
Payment methods
Switch on the methods you accept. These are the options your team sees when completing a booking and recording what the customer paid.
| Method | What it means |
|---|---|
| Cash Payments | Cash at your location |
| Card Payments | Credit or debit card |
| Gift Card Payments | Gift card redemptions |
Only switch on what you genuinely accept — every enabled method is another choice your team has to click past at the counter.
Commissions
Track Staff Commissions decides whether commission exists at all for your shop.
With it on, each service’s pricing tier can set the commission the person performing it earns. That is worth being clear about: commission belongs to the pricing tier, not to the person. Two therapists doing the same 60-minute massage earn the same. See Pricing Tiers.
With it off, the commission fields disappear from services and the commission report has nothing to total. Leave it off if you pay a flat wage — it removes a column of noise you would otherwise maintain.
Results appear under Earnings. See Commission Reports.
Tax
Default Tax Rate (%) applies to your services unless a service overrides it.
This is for your own records and figures. WellDesk does not file anything, and does not produce a tax invoice — a card slip is not a factura.
Taking payment for a booking
Nothing on this tab charges anyone. Payment is recorded when you complete a booking: you enter what the customer paid, by which method, plus any tip and change. See Managing Booking Status.
Online payments and deposits
Not available. WellDesk cannot currently take a card payment or a deposit from a customer at the moment they book online. There is no payment step on your public booking page, and no deposit field on a pricing tier.
Every booking is therefore paid in person, which is what the methods above are for. If you need a deposit to hold an appointment, ask for it directly — a transfer or a payment link of your own.
Tips
- Decide about commission early. Switching it on later means going back through every pricing tier.
- Set the tax rate before you start invoicing so your figures do not need restating.
- Turn off methods you do not take. A gift-card option nobody uses is one more thing to explain to a new colleague.