Settings

General Settings

Configure WellDesk account-level preferences — language, date and time format, notification settings, and display options for your team.

Shop Information

Update your WellDesk business name, address, contact details, logo, and description — information that appears on your booking page and client communications.

Business Hours and Timezone

Configure your WellDesk operating hours, breaks, and timezone so the calendar and online booking page reflect your actual availability accurately.

Regional Settings

Set your timezone, currency, date format, and number format in WellDesk so all figures and timestamps reflect your local standards.

Booking Settings

Control how WellDesk accepts bookings — auto-confirm, buffer times, advance booking windows, and same-day booking rules for your business.

Payment Settings

Configure accepted payment methods, deposit requirements, and payment instructions in WellDesk to match how your business collects revenue.

Staff Settings

Set default commission types, commission rates, and scheduling defaults that apply to new staff members added to your WellDesk account.

Customer Settings

Configure how WellDesk handles walk-in customers, which data fields are collected, and default notes applied to new customer profiles.

Notification Settings

Manage WellDesk email notifications for booking confirmations, appointment reminders, and cancellation alerts sent to staff and clients.

Online Presence

Configure SEO metadata, social media profile links, and Google Business integration for your WellDesk public booking page.

Branding

Customise your WellDesk public booking page with your brand colours, fonts, and styling so it feels like a natural extension of your business.